Connect with Ark Invest

Access premium assistance through a streamlined onboarding journey. Initiate your request via Sign Up and share details to ensure swift routing.

Overview of support channels

Direct dial or email contacts are not displayed on this page. All messages flow through the onboarding process to keep requests organized and uniform.

  • Your full name and preferred language
  • A concise summary of your inquiry
  • Any relevant page title or feature area

How to submit a request

To raise a query, open Sign Up and complete the onboarding fields. The data you provide guides routing and ensures follow-ups stay within the onboarding flow.

If your question touches on site policies, review the policy pages first and reference the relevant section in your message.

Response timelines

Inquiries submitted through onboarding are typically reviewed within 1–2 business days. During busy intervals, processing may take longer.

  • Processed on business days
  • Handled in order of submission
  • Additional details may be requested to complete your review

Policy references

For questions about data handling and site rules, consult the policy pages and mention the page name when submitting via Sign Up.

Terms

Terms and Conditions

Defines usage guidelines and overarching terms.

Privacy

Privacy Policy

Details how data is collected, used, and safeguarded.

Cookies

Cookie Policy

Explains cookie usage and user preferences.

Submit your request via onboarding

Ark Invest channels inquiries through the onboarding sequence. Complete Sign Up with your details and include a brief description of your request.

Suggested information

Share the page title, your language choice, and a concise summary to accelerate review.

Language Page title Summary